Refill National Coordinator (Maternity Cover)


Refill National Coordinator
Maternity Leave cover – 8 months fixed term contract from Feb 2019
Part time (4 days per week)
Annual Salary: £28,000 (£35,000 FTE and contract value £18,667)

Purpose of Role

City to Sea is an award-winning not-for-profit running campaigns to stop marine plastic pollution at source. Through our fun, solutions-focused initiatives we’re empowering individuals to make a difference in their communities, working with corporates and retailers to help them tackle plastic pollution and reaching millions of people with our digital content and campaigns. We are a dynamic and fast-growing organisation and the applicant for this position must be adaptable, able to manage a complex workload and highly organised. We work in a busy and energetic open-plan office on Bristol’s harbourside, and we are motivated by the guiding principles for the Refill campaign - fun, positivity and inclusivity!

Refill is an award-winning campaign to prevent plastic pollution at source by making it easier to reuse and refill your bottle instead of buying a new one. The campaign works by connecting people looking for water with thousands of Refill stations across the UK via a location-based app. Anyone can download the free app and find Refill Stations where they can refill for free on the go. Participating businesses simply sign up to the app and put a sticker in their window – alerting passers-by that they’re welcome to come on in and fill up their bottle.

With more than 15,000 Refill Stations and over 80,000 app downloads, we’ve proven that Refill has the power to create a tipping point and normalise carrying a reusable bottle and reducing plastic pollution at source. If all our Refill stations are used just once a day, we're stopping around 5 million plastic bottles at source in a year.

Management of projects, people and budgets will be central to the role as the successful applicant will be responsible for delivering agreed campaign objectives and supervising a dynamic team of home-based Refill Regional Coordinators. Excellent interpersonal communication skills will be essential.


Provide overall project management, oversight and responsibility for Refill UK delivery and budgets.
Work closely with the City to Sea Senior Leadership Team to deliver the Refill UK strategy and objectives and monitor budgets and spend.
Line manage the Refill UK delivery team, with regular one-to-one meetings to provide support and track delivery of individual objectives. The Refill UK delivery team consists of the Refill Administrator and all Regional Coordinators (RCs) throughout the UK: four Refill England RCs, Refill Wales RC, Refill London Coordinators and potential new RCs in Scotland and Northern Ireland.
Manage contract renewals for members of the Refill UK delivery team when needed.
Convene and chair fortnightly Refill UK delivery team meeting and provide timely responses to queries that arise from team members between meetings.
Encourage the sharing of learning and good practice within the Refill UK delivery team to build on success and promote efficient campaign delivery.
Provide appropriate monthly, quarterly and annual reporting against agreed deliverables for Refill UK funding partners (including Water UK and Welsh Government).
Participate and input into funding and partnership negotiations with current and potential Refill UK funders and delivery partners.
Provide internal Refill UK reports and updates to the wider City to Sea team.
Review and develop guidance and resources for establishing and running local Refill Schemes (in liaison with Regional Coordinators and the Communications and Marketing Manager) to ensure these are helpful, accurate and user-friendly.
Work closely with the Communications and Marketing Manager on Refill-related communications and marketing activity, including media and social media coverage.
Work closely with the Partnerships Manager to identify and pursue appropriate partnership opportunities for Refill.
Participate and input into further development of the Refill app and website, drawing on feedback from the Refill UK delivery team.

Skills and Experience

Project and partnership management (qualification and/or minimum of two years’ experience)
Leadership and line management (qualification and/or minimum of two years’ experience)
Exceptional organisational skills and attention to detail
Strong written, verbal and interpersonal communication skills
Proven track record of delivery to deadlines
Strong IT skills and ability to learn new systems/packages
Flexible approach and aptitude for problem-solving
Experience of campaigning / not-for-profit sector
Understanding of plastic pollution issues

To apply, please send a CV and covering letter to

Closing date: Midday on Wednesday 12th December 2018. Interviews will be held at our Bristol office on Tuesday 18th December 2018.

How to apply:

Please send covering letter and CV to Meriel Harrison by midday on Wednesday 12th December. Interviews will be held on Tuesday 18th December.

  • Closing Date:
  • Wednesday, 12 December, 2018 - 12:00

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