Thermal Imaging Survey Manager


To manage thermal image surveys of the interior of homes in the greater Bristol area.

The award-winning C.H.E.E.S.E. Project reveals energy waste from homes by using low-cost interior thermal imaging surveys. The aims are to reduce fuel poverty and carbon footprints to mitigate climate change. Surveys require cold weather, so are carried out from November to end March, they are free to low income families. Begun in 2014 with funding from Bristol Green Capital we have developed and expanded our unique survey method over 4 seasons with highly successful results. Three quarters of those surveyed take remedial action within three months and landlords (including the Council) are persuaded to improve properties. The job of the survey manager, as a member of the expert management team, is to convert enquiries into bookings and then manage them and the paid surveyors: including payment, scheduling, data entry, logistics for equipment, trouble-shooting and assistance with book-keeping, training and publicity. Since surveys depend on householders' and surveyors' availability, many are carried out during evenings and weekends. Occasional evening and weekend work is thus necessary.

Commencing early October 2018 in Bristol, this role is for 2-3 days/week until end April 2019 (with two paid weeks leave over Christmas/New Year). This period may be extended or increased if further funding becomes available. Due to the nature of our surveys it will involve, at times, working during the evening and at weekends. There is a six week (15 day) probationary period.

Pay is £15/hour, £120 per 8-hour day, plus commission (£10 for each completed survey you have organised). Working hours are to be self-scheduled. Employment is on a freelance contract with payment made against invoice.

Key responsibilities

To work closely with the Directors' Management Committee of the CHEESE Project, attending management meetings as a full member of the management team.

Contact and liaise with customers, providing excellent customer service.

Efficiently and courteously convert enquiries for surveys into firm bookings.

Lead and be responsible for setting up, monitoring and logging results of internal thermal surveys of homes.

Ensure advance payment is made for surveys and report paid bookings to treasurer.

Line-manage the assignment of work to and supervise loans of equipment to Energy Tracer surveyors and partner CHEESE Segments in city wards.

Line-manage volunteers.

Proactively liaise with CHEESE representatives of each ward Segment, forwarding survey data to them and vice versa.

Organise invoicing by Energy Tracers and payment to them and CHEESE Segments from central account.

Enter results into database of surveys including faults for different building types.

Set up and monitor 1- month and 1-year follow-up visits by Energy Tracers Logging the data received.

Supervise supply and retrieval of CHEESE energy boxes

Assist in setting up training sessions for Energy Tracers

Help to develop and maintain relationships with other NGOs eg. Bristol Energy Network, Centre for Sustainable Energy, Citizens Advice, etc.

Assist with publicity and events to obtain customers.

Act as a contact point for customers and other wards, cities, etc. interested in joining The CHEESE Project.

Assist with bids and reports to potential and active funders

Skills and experience


First-class English language; written and spoken.

Team leadership and development skills.

Well organised, attention to detail.

Good maths.

Book-keeping experience.

Highly-competent IT skills, eg. Word, Excel, Google Docs, Internet.

Driving license.


Outgoing personality combining tact and persistence with a 'can do' attitude.

Able to work some evenings and weekends.

Proven interest in sustainability and energy use.

Experience of not-for-profit sector.

How to apply:

Please apply with one of the application forms below: (to print) (to fill in) Post to address above, or email to Please note: we will not accept CVs nor applications from agencies.

  • Closing Date:
  • Tuesday, 25 September, 2018 - 23:45

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